Account & Client Success Management Recruitment
Demand for Account & Client Success Management talent is growing 170%+ YoY
The growing demand for Account & Client Success Management (CSM) roles has paralleled the success of the technology industry. These teams are the face of brands, and companies are rapidly realizing the critical role they play in the customer experience.
Account & CSM talent need more than exceptional communication and organizational skills to excel. Technical expertise, customer centricity and sharp business acumen are all required to effectively connect the value of your brand’s products and services to the client’s bottom line.
Our talent consultants and recruiters find the top tier Account & CSM talent that grows businesses by increasing client close rates, retention and lifetime value.
“We’ve worked with Ari Agency for close to a decade. Their excellence in customer service coupled with deep research and sourcing expertise makes them a truly valued business partner.”
Why choose us for your account & client management recruitment
95% SUCCESS RATE
95% of all our placements stay beyond their first year, compared to the industry average of 62%. Our unique and rigorous vetting process ensures we make valuable, long-term matches between candidates and companies.
PROVEN METHODOLOGY
Our approach is proven to reduce the risk of making bad hiring decisions which can cost companies up to 5X the employee salary. We help assess your true skill gaps and blind spots to find the talent you need now and for the future.
DIGITAL FROM DAY ONE
We have 14+ years of experience in recruiting digital, technology, marketing and CSM teams. We’ve been immersed in innovative companies and talent since day one and know how to find game-changing people.
DIGITAL SOFT SKILLS
59% of organizations face a gap in digital soft skills including customer centricity, data-driven decision making, and comfort with ambiguity. We know how important these are to building collaborative and innovative organizations. We conduct thorough competency based interviews to bring you top performers that will elevate your team’s digital soft skills, standard of quality, and culture.
“Ari Agency isn’t just a great digital recruitment firm, they take the time to understand clients’ businesses and provide the right guidance on the best type of hires to ensure business growth. ”
We hire the most in-demand account & client management talent
ACCOUNT MANAGEMENT
Head of Client Services
Head of Account Management
Group Account Director
Account Executive
Account Director
Account Supervisor
Account Manager
CLIENT STRATEGY
Head of Strategy
Senior Strategist
Digital Strategist
Strategist
CLIENT & CUSTOMER SUCCESS
Head of Customer/Client Success
Director of Customer/Client Success
Director of Client Business
Business Lead
Senior Customer Success Manager
Senior Client Success Manager
Customer Success Manager
Client Success Manager
Customer Success Specialist
Client Success Specialist
BUSINESS DEVELOPMENT
Head of Business Development
Head of Sales
Sales Director
Sales Executive
Senior Business Development Manager
Business Development Manager
Sales Manager
Sales Specialist
PROJECT MANAGEMENT
Head of Operations
Director of PMO
Project Leader
Project Director
Marketing Project Manager
Digital Project Manager
IT Project Manager
Technical Project Manager
Website Project Manager
Program Manager
Project Controller
Project Engineer
Project Coordinator
Project Director