Digital Product Manager
*FILLED
We are looking for a Digital Product Manager who can lead the charge in planning and executing top-notch digital products and platforms. Are you a master of project management, driven by an entrepreneurial spirit and an expert in e-commerce best practices? Ideally, you've tackled sophisticated D2C e-commerce stacks, showcasing your ability to lead and collaborate seamlessly. A confident and seasoned professional with a passion for digital innovation - this could be the opportunity you've been waiting for!
This position is 100% remote, allowing you to work from your home. While the hiring company's headquarters are based in Vancouver, most meetings will be held between 10 am and 3 pm PST (Pacific Time). This dynamic role will involve reporting to the Director of Digital Marketing and collaborating with the eCommerce Manager on various activities. You'll also manage agency relationships, ensuring that all services are top-notch.
Our client is a company dedicated to enhancing environments through fragrance innovation. Since 2009, they have been committed to providing the highest-quality fragrances for spaces using safe, sustainable ingredients delivered through the most powerful nebulizing technology available. Already successfully growing in Canada, the US, UAE, Singapore and Japan, they are fueling their growth in North America while opening new markets globally.
As the company moved beyond their scrappy startup roots and embraced more structure, processes, and automation, they are looking for someone with the drive and expertise to oversee the development and maintenance of their digital platforms. You'll spearhead innovative solutions that will help to keep propelling them forward. It's an exciting time to join their team and collaborate on their continuous evolution.
ROLE RESPONSIBILITIES & REQUIREMENTS:
This is a very dynamic role of tremendous range and challenge. You'll resource, coordinate and manage digital projects from inception to delivery. That means working cross-functionally with other teams and taking a leading role in these projects essential to the business. You'll be responsible for planning, tracking and managing projects to completion. And so deliver on their promise to meet timescales, budgets and quality expectations.
What’s Involved
30% E-COMMERCE PRODUCT SUPPORT
• Be the internal expert on the technical components of the website.
• Actively participate in the product life cycle of the website's features, collaborating with the E-commerce Manager to deliver top-quality features for customers while ensuring an efficient workflow on the back end for the AromaTech team.
• Direct execution of the different skills involved or working with subject matter experts.
30% QUALITY CONTROL
• Ensure the website, sales channels, product feeds, and cross-application integrations are debugged and optimized daily.
30% VENDOR MANAGEMENT
• Translate business requirements into service/application solutions.
• Be the internal expert on the technical performance of e-commerce SAAS applications. Ensure that the list of partners and apps aligns with industry standards while maintaining an efficient workflow for the AromaTech team.
10% SPECIAL PROJECTS
• Ad-Hoc requests or initiatives such as:
Auditing and ensuring that all vendors adhere to compliance standards.
Auditing the email deliverability.
Researching new ways to automate workflows within departments.
All About You
You’ll need to be an adept digital project manager but also a champion of digital potential. Here’s the kind of profile we’re looking for - see how you matchup:
5+ years of experience leading projects as a project, product manager or similar capacities.
Strong understanding of Ecommerce, including trends, best practices, and key metrics.
Remarkable self-organization, workload planning and reporting skills.
Deft multi-tasker, able to deliver on different project streams, keeping laser-focus on detail and QC.
Proficiency in Shopify, including setting up and managing an online store, configuring payment gateways and shipping methods, and creating custom themes.
Excellent written and verbal communication skills, with the ability to clearly articulate ideas, goals, and requirements to stakeholders at all levels.
Aware of best practices in website management and optimization, SEO, UX/UI design, and web analytics, including tracking implementation and troubleshooting.
Solid MS Office suite skills.
Degree in Marketing, Business, IT, Project Management or a similar discipline.
Preferred Qualifications:
Basic coding skills in JavaScript and/or React, with experience building and maintaining web applications.
Working Central, Mountain or Pacific time.
Knowledge of both Liquid and Hydrogen Shopify tech stacks.